Whilst we hope that the time your child spends with us is productive and happy, we understand that, as in any partnership or relationship, sometimes things happen which give rise to some concern.  

As a school, we understand that each child is an individual and consequently, any concerns that may arise will be treated individually.  Regardless of how similar a concern might appear to be, the teachers and leadership team will nevertheless work with parents and carers on a separate basis as the solution for each child is likely to be slightly different.  This approach also supports a context of open and honest communication underpinned by the usual expectations of confidentiality.

In the first instance, we signpost families to our 'Putting Things Right' leaflet below.

Please click here to be taken to our Lumen Learning Trust policy page where you are able to view our Concerns & Complaints Policy in full.